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Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
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Why do my steamed dumplings collapse?
Steamed dumplings may collapse due to a few reasons. One common reason is that the dough may be too thin or not properly sealed, causing the dumplings to lose their shape during the steaming process. Another reason could be that the filling is too moist, causing the dumplings to become too heavy and collapse. Additionally, overcooking the dumplings can also cause them to collapse, as the dough becomes too soft and loses its structure. It's important to ensure that the dough is properly sealed and the filling is not too moist, and to avoid overcooking the dumplings to prevent them from collapsing.
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From when do steamed dumplings need to go into the refrigerator?
Steamed dumplings should be placed in the refrigerator within 2 hours of being cooked. This is to prevent the growth of bacteria and to ensure food safety. Allowing food to sit out at room temperature for too long can increase the risk of foodborne illness. Therefore, it is important to promptly refrigerate any leftover steamed dumplings to keep them safe for consumption.
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How long are steamed dumplings still edible after the expiration date?
Steamed dumplings are still edible for 1-2 days after the expiration date if they have been properly stored in the refrigerator. However, it is important to carefully inspect the dumplings for any signs of spoilage such as a sour smell, mold, or unusual texture before consuming them. It is always best to use your judgment and err on the side of caution when consuming food past its expiration date.
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Are the steamed dumplings burnt at the bottom of the pan?
No, the steamed dumplings are not burnt at the bottom of the pan. Steamed dumplings are cooked by the steam generated from boiling water, so they should not come into direct contact with the hot surface of the pan. If the dumplings are burnt at the bottom, it may be due to insufficient water in the pan or cooking them for too long.
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What other side dishes and sauces are suitable for steamed dumplings?
In addition to soy sauce, steamed dumplings can be served with a variety of side dishes and sauces. Some popular options include a spicy chili oil for a kick of heat, a tangy vinegar dipping sauce for a refreshing contrast, and a side of pickled vegetables for added texture and flavor. Additionally, steamed dumplings can be paired with a simple side of steamed rice or a light, refreshing salad to round out the meal. Ultimately, the best side dishes and sauces for steamed dumplings will depend on personal preference and the flavor profile of the dumplings themselves.
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From when do steamed dumplings need to be put in the refrigerator?
Steamed dumplings should be put in the refrigerator within 2 hours of being cooked. This is to prevent bacteria growth and ensure the dumplings remain safe to eat. Storing them promptly in the refrigerator will help maintain their freshness and quality for a longer period of time.
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Should one use dry yeast or fresh yeast for making steamed dumplings?
For making steamed dumplings, it is recommended to use dry yeast. Dry yeast is more convenient to use as it has a longer shelf life and does not require proofing before using. Fresh yeast can be more unpredictable and may affect the texture and flavor of the dumplings. Dry yeast will provide a consistent rise and help achieve the desired light and fluffy texture in steamed dumplings.
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What are your experiences with the Trans-o-Flex TOF parcel service?
As an AI language model, I do not have personal experiences. However, Trans-o-Flex TOF parcel service is known for its reliable and efficient delivery of parcels across Europe. Many customers have reported positive experiences with their timely delivery and good customer service. However, as with any service, there may be occasional issues, so it's always a good idea to check reviews and do some research before using any parcel service.
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